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| Quote ="Ganson's Optician"Tickets have been on sale for over a year, considering ticket sales didn't really take off until after the grand final (as predicted by everyone but Gutterfax) can you imagine how much negativity there would have been if the likes of 'Billy' Eve could have gone online and counted the yet to be sold tickets?
Surely if someone is serious about going and was having problems with the online system they would just ring the ticket hotline. That is what I did two years ago for the Four Nations final.'"
to a point you are correct but you would be amazed looking at site stats of people that leave a site when they can't do something and no record of them booking via the phone. You need the systems in place to capture those people, no room for error, the site is poor and has been down numerous times, latest issue is the amateurish site map showing SOLDOUT that comes from a 1990s web site.
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| Quote ="Leyther_Matt"You sure about that one?'"
Sorry, I will clarify, they are not using Tickemaster as a front end.
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| Quote ="Craig_UK"I said "using" i didn't say they built it. It is shoddy and dated. I really don't know what experience you have in this area but this is certainly not good. All this takes is a simple conditional statement based on a calculation of seats sold in that area.
IF 'seatssold' = 100% "soldout.png"
ELSEIF 'seatssold' < 100% AND >75% = "limited.png"
ELSE 'seatssold' < 75% = "available.png"
this would build a nice dynamic map of the seating areas and as the database gets updated minute by minute the seat map would also, this is simple programming basics and not rocket science, like i said, the system they have used is very 1990.'"
Yup very simple, if that was how they want the tickets sold.
The RFL may want a few more blocks open at 60-70% occupancy rather than a few less but every ticket sold.
RFL ticket policy used to be that if a seat had in any way a limited view of the whole field of play they either didn't sell it or if there was a huge demand for tickets they would be sold last.
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| Quote ="Craig_UK"I said "using" i didn't say they built it. It is shoddy and dated. I really don't know what experience you have in this area but this is certainly not good. All this takes is a simple conditional statement based on a calculation of seats sold in that area.
IF 'seatssold' = 100% "soldout.png"
ELSEIF 'seatssold' < 100% AND >75% = "limited.png"
ELSE 'seatssold' < 75% = "available.png"
this would build a nice dynamic map of the seating areas and as the database gets updated minute by minute the seat map would also, this is simple programming basics and not rocket science, like i said, the system they have used is very 1990.'"
I quite agree.
But we have what we have: a system that requires manual updates of the display. My problem is that whoever is administering the system can't even be d to do the manual updates once a day. Expecting potential customers to click on a section marked as 'not for sale' is simply inexcusable. As is hiding prime seats behind a 'sold out' sign.
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| Brad Walter tweeted this picture, taken today in Kensington.
[url=http://postimg.org/image/a1yzhuwyx/ [/url
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| Quote ="Craig_UK"IF 'seatssold' = 100% "soldout.png"
ELSEIF 'seatssold' < 100% AND >75% = "limited.png"
ELSE 'seatssold' < 75% = "available.png"'"
And what if 'seatssold' == 75%?
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| Quote ="Ganson's Optician"Brad Walter tweeted this picture, taken today in Kensington.
[url=http://postimg.org/image/a1yzhuwyx/[/url'"
Should this have been on display weeks rather than days before the event?
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| Quote ="Big Graeme"RFL ticket policy used to be that if a seat had in any way a limited view of the whole field of play they either didn't sell it or if there was a huge demand for tickets they would be sold last.'"
My ticket for the final has been moved now the camera positions have been finalised. Made me feel very positive about the whole thing from a customer service point of view.
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| Quote ="Ganson's Optician"Brad Walter tweeted this picture, taken today in Kensington.
[url=http://postimg.org/image/a1yzhuwyx/[/url'"
Kensington! we're going a bit upmarket aren't we! then again its no Capital of Culture is it
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| Quote ="Mark_W"Should this have been on display weeks rather than days before the event?'"
How do you know it hasn't been?
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| Quote ="Mark_W"Should this have been on display weeks rather than days before the event?'"
I'm sorry, but do you think the RFL has unlimited budget for this? They have had to spread a small marketing budget and a small group of people across the entire tournament. They might have made a few mistakes - some of which we can see plainly, others we may be unaware of - but they are above reproach for me. That said, these posters should be up in Ealing and Earl's Court not Kensington.
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| Leave the poste mortems till 1st December, the official announcement says over 65000 tickets sold, so a record could be on the cards - just support your country as a final win at OT will have huge impacts on the sport we all love
The chase announcement has ignited my enthusiasm for the journey on Saturday
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| Quote ="Lingfield Warrior"That said, these posters should be up in Ealing and Earl's Court not Kensington.'"
Why? Earls Court hasn't been the centre of Aussie culture in London for years.
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| Quote ="Ganson's Optician"Brad Walter tweeted this picture, taken today in Kensington.
[url=http://postimg.org/image/a1yzhuwyx/[/url'"
Yes, as I said yesterday they have one at Old Street roundabout (although background there is green and looks better). Saw it again this morning on the rolling advertising screen.
IIn other words, they are not just in Kensington as someone was bemoaning).
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| Anyone think there might be a boost in sales with the changes to the squad?
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| Quote ="GansonTheClown"And what if 'seatssold' == 75%?
'"
Really?
=> 75%.
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| I am not moaning about tickets sales. Well done if they have sold that many tickets. We want as many people to go to this or any game as possible, having sections sold out when they are not, meaning some people leave the site without buying ticjets because they don't want to sit in the gods, well it is an ecom no no. The lesson learned is whoever gave the go ahead for the company running this system, well it was a bad call.
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| Just noticed they have sold out of all of the hospitality packages, given the size of Wembley and the amount of corporate lounges it has, that is a very good effort!
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| Quote ="Craig_UK"meaning some people leave the site without buying ticjets because they don't want to sit in the gods'"
You of course have the metrics for this...
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| Quote ="UllFC"Just noticed they have sold out of all of the hospitality packages, given the size of Wembley and the amount of corporate lounges it has, that is a very good effort!'"
Or that with only a few days to go the numbers had to be confirmed today?
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| I'm not sure if it was this or another thread, but seems to be a lot of nit picking going on.
I did mention the colouring system some weeks ago and the fact that it seemed to be a manual update. But for me it's something that has to go down as a lessons learned issue rather than something worth moaning about once the comp had kicked off.
When comparing to other events we have to keep in mind that for example Man U, sell the same stadia for numerus events, so their ticketing agent can use a more live system.
Saints use a live system too, when booking tickets.
However, these are one off games I'd imagine the price tag for a full updating system for each event would have been out of the reach of the organisers budget.
However, given the critique's made I would expect that the next time they have a more accurate system. But next time could be 8 years away so the way tecnology moves on the system would improve naturally.
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| Quote ="Dally"Yes, as I said yesterday they have one at Old Street roundabout (although background there is green and looks better). Saw it again this morning on the rolling advertising screen. Same board also at waterloo - i think they need to push the price more because its such good value
IIn other words, they are not just in Kensington as someone was bemoaning).'"
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| Quote ="Big Graeme"You of course have the metrics for this...'"
Of course not but it is certainly a factor, oh you're the bloke that says this system is a good one...........ha ha
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Quote ="Errlee Berd"Checked on Groupon to see if there was a deal on for Wembley. Didn;t find one for us, but found this:
www.groupon.co.uk/deals/events/g ... 1/29493241
I thought it was just RL that did cheap tickets? Someone better tell William Eve.'"
Albeit you're looking at the RL equivalent of a regular SL round of Wigan vs Saints being played Old Trafford, then perhaps you're trying to make some sort of point about needing discounted tickets to fill the capacity ?????
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Quote ="Errlee Berd"Checked on Groupon to see if there was a deal on for Wembley. Didn;t find one for us, but found this:
www.groupon.co.uk/deals/events/g ... 1/29493241
I thought it was just RL that did cheap tickets? Someone better tell William Eve.'"
Albeit you're looking at the RL equivalent of a regular SL round of Wigan vs Saints being played Old Trafford, then perhaps you're trying to make some sort of point about needing discounted tickets to fill the capacity ?????
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