My gf laptop is playing its is saying trojans are infecting the system

whats the best cause of action with this problem

www.simplysup.com/tremover/download.html free for 30 days, then buy a good avp kaspersky or something similar

www.simplysup.com/tremover/download.html free for 30 days, then buy a good avp kaspersky or something similar

Kaspersky Internet Security half price @ PC World: £19.99

which versions that? i think only paid 13 quid off ebay, similar price as it was being touted on amazon.


Certainly would reccomend kaspersky though, mutts nuts.

Run Spybot S&D first which is a free spyware scanner www.safer-networking.org/en/ownm ... index.html I`m not sure if you have anti virus on your pc or not, personally i use Eset Smart Scurity which is also known as Nod32, if you want a free anti virus then AVG do one. free.avg.com/

Run Spybot S&D first which is a free spyware scanner www.safer-networking.org/en/ownm ... index.html I`m not sure if you have anti virus on your pc or not, personally i use Eset Smart Scurity which is also known as Nod32, if you want a free anti virus then AVG do one. free.avg.com/

Thats a virus, best way to deffently make sure it's gone is to back up picutres, music etc and reformat your hard drive if you know what your doing and have the correct disks.

If you want kaspersky it's cheapest here [urlhttp://www.aria.co.uk/Products/Software/Security+%26amp%3B+Anti-Virus/Kaspersky+Anti+Virus+2009+V9+UK+Edition+OEM+3+User%2C+1+Year?productId=32448[/url 3 user licence for £10.

If you prefere a free one I think avast is superior to avg [urlhttp://www.avast.com/eng/download-avast-home.html[/url

Take care with a re-format. format means wipe clean - ie it leaves nothing not even the operating system and certainly not and files / folders (unless you use a 'wipe' software).

Avast! Antivirus, google it.

Free software and I've had no viruses for 3 years.

May i suggest firstly loading Panda Cloud Antivirus(see link)this is the only free cloud anti-virus it is very light on your system, other anti-virus software, kaspersky and the like use loads of system resources so slow your computer down. The cloud bit means basically when someone anywhere in the world gets a new virus it automatically finds a cure which is sent instantly to all the other computers protecting them straight away, there is no update button because its constantly updating to keep you protected up to the minute, when you have run that also try either spybot search and destroy or Malwarebytes'e, all three programmes are totally free, as i sad before the cloud scan updates itself so no miether were as the other two programmes need you to instruct them to, but its very easy so no problems, good look. www.cloudantivirus.com/ www.safer-networking.org/en/spybotsd/index.html download.cnet.com/Malwarebytes-A ... 04572.html

May i suggest firstly loading Panda Cloud Antivirus(see link)this is the only free cloud anti-virus it is very light on your system, other anti-virus software, kaspersky and the like use loads of system resources so slow your computer down. The cloud bit means basically when someone anywhere in the world gets a new virus it automatically finds a cure which is sent instantly to all the other computers protecting them straight away, there is no update button because its constantly updating to keep you protected up to the minute, when you have run that also try either spybot search and destroy or Malwarebytes'e, all three programmes are totally free, as i sad before the cloud scan updates itself so no miether were as the other two programmes need you to instruct them to, but its very easy so no problems, good look. www.cloudantivirus.com/ www.safer-networking.org/en/spybotsd/index.html download.cnet.com/Malwarebytes-A ... 04572.html

I know, hence I said correct disk's. I've had to re-format my computer sevrel times.

Spybot S&D should get rid of trojan. Make sure u run it couple of times though.

Format and reinstall is overkill if its just a trojan.

Forget installing all Antivirus software, if you have a trojan then none of these will install correctly. Usually Trojans are written in such a way that the block new Antivirus software from being installed. Install a peice of software called Malware bytes www.malwarebytes.org there is a free version for home users. Run it, repair and reboot then run it again until it finds nothing else then you can install Antvirus Software. If that doesn't sort it Call PC Doctor 01925 243249

Forget installing all Antivirus software, if you have a trojan then none of these will install correctly. Usually Trojans are written in such a way that the block new Antivirus software from being installed. Install a peice of software called Malware bytes www.malwarebytes.org there is a free version for home users. Run it, repair and reboot then run it again until it finds nothing else then you can install Antvirus Software. If that doesn't sort it Call PC Doctor 01925 243249

i installed avg but still pops up with trojans system warnings

is it worth getting someone in the know to look at at the the laptop

Robbie, I run a business called The PC Doctor. Have run it for the last 10 years and work for both business and home customers.

Give me a call on 01925 243249 and I can sort this for you.

G

will call you tommorrow Geordie
thanks

Geordie, you give 100% concentration to my project before you start getting involved with anything else

If that was me, i would try installing an anti spyware programme like Spybot S&D, the link is already on this thread, then install one of the free anti virus programmes like AVG or Avast. Turn off your system restore if it will allow it, some virus`s depedning how bad they are won`t let you do this, you will lose all your prtevious system restore points if you do this but you may have to reformat anyway depending how bad it is.

Then boot up your pc or laptop in safe mode, a lot of trojans and virus`s are designed to hide in your system restore points. Run both your anti spyware and ant virus programmes in safe mode, if this fails and it doesn`t remove the problem then follow Geordies advice and gibe him a casll as this seems to be his area from what he`s said above.

Its just something else to try, it works for quite a lot of virus`s, you will have to stop looking at porn as this is what can happen

His girlfriends laptop!

reboot from back up disc.

install avg anti virus.

simple as!

I had exactly this problem on the desktop this week.

It kept popping up telling me I had over 1,000 infected files due to a Trojan, a SillyBen and other such worms and bugs and that I could 'download a full version of Personal Antivirus for 60 dollars', which was odd on two accounts; a) We're in England and b) I didn't have a trial version of this Personal Antivirus.

Anyhow, turns out I had Adware infected on the comp; I downloaded a Norton 30 day trial and ran a scan which found four infections, one high risk and three low risk Adware infections.

I think, I hope, it has cleared up now, but I'll be trying Geordie's link tomorrow (on the laptop now).

i've seen something like that this week as well,c anæt remember the name of it but it hijacked windows defender(vista) and kept throwing pop ups saying a there was 4\6 trojans or spyware and that virus shielf(i think) needed to be registered online.

This is on the father in laws laptop, and having been on vista for 2 years or so this stunk to high heaven but bugger me could i remember whether I had to register or whether i even had virus shield.


One of the more convincing nasty attacks thats bobbing about.

My uncle had the same thing happen on his PC from a facebook virus. If you know when i first happened and you're running XP then look and have system restore enabled just rstore to a point before the infection and then install one of the various recomended packages and do a scan. There's no need to pay anyone to sort it out.

If you don't have system restore enabled jsut download an antivirus package, boot windows in safe mode install the package and then run it. it should remove the virus.

theres one going round on facebook called Koobface. its like the one on msn messenger. it posts links to porn sites and such without you knowing about it and plays around with internet exsplorer opening loads of windows.

i had to do a total reboot to get rid. very anoying.

id say norton is by far the best security out there also its good to have spywear terminator.

also dont click any links that you have been sent on facebook even if there off trusted friends. ask them first and if thay dont know about it then dont click it.

Funnily enough, my desktop only started playing up after I clicked on one of those 'applications' on Facebook. Like most addictions, it's dangerous people.