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| Quote ="Chris28"
I currently have a pass on the "Gold Scheme" (or something) that gets me a padded seat in the West Stand (in shouting distance of the director's box
), a free programme, a carpark space and access to the Kingston Suite before and after matches. I don't want to have to pay any more unless I'm going to get more.'"
Hark at you
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| Quote ="knocker norton"A scheme isnt a bad idea in principle but how it is implemented and what benefits (or at what cost) it brings would clearly decide whether it was successful and worthwhile.'"
Any scheme shouldnt be to the detriment of any existing pass holder imo.
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| Quote ="oddball327"Hark at you
'"
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| Quote ="Chris28"icon_lol.gif'"
How much is that gold pass compared to a standard west stand pass?
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| Quote ="Big Dave T"Any scheme shouldnt be to the detriment of any existing pass holder imo.'"
Absolutely.
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| Quote ="knocker norton"Absolutely.'"
Including losing your seat you may have had for 10+ years.
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| A membership scheme is a great idea if done properly and for teh right reasons. It offers an excellent opportunity to grow the customer base and makes retention of customers much easier.
If they were no good then TESCO's wouldn't have one.
I'd like to see us launch one at no cost or with a nominal fee to cover admin expenses
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| Quote ="Jake the Peg"A membership scheme is a great idea if done properly and for teh right reasons. It offers an excellent opportunity to grow the customer base and makes retention of customers much easier.
If they were no good then TESCO's wouldn't have one.
I'd like to see us launch one at no cost or with a nominal fee to cover admin expenses'"
A Hull FC clubcard! Points for how many the oppo score to be redeemed in the shop. That would tighten up the defence!
Extra points for injuries to keep the physio working hard.
Cracking idea Jake!
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| Quote ="Big Dave T"Including losing your seat you may have had for 10+ years.
'"
Like I say if done right and for the correct reasons.
It should provide added benefits which are not detrimental to the fans who do not wish to join or force fans to join just to avoid a season pass hike!
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| Quote ="Jake the Peg"A membership scheme is a great idea if done properly and for teh right reasons. It offers an excellent opportunity to grow the customer base and makes retention of customers much easier.
If they were no good then TESCO's wouldn't have one.
I'd like to see us launch one at no cost or with a nominal fee to cover admin expenses'"
A reply of estimable good sense and reasoning!! Its not the scheme that is wrong but it has to be thought out, costed out and must not rip off the fans or be a means of raising some quick cash to pay the bill!!
Otherwise it has been proven by many organisations outside RL to work well as a loyalty scheme that in turn makes accessing you customer base a lot easiler, rather than a money making enterprise.
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| Quote ="Chris28"A Hull FC clubcard! Points for how many the oppo score to be redeemed in the shop. That would tighten up the defence!
Extra points for injuries to keep the physio working hard.
Cracking idea Jake!'"
In all seriousness its not a bad idea. A Tesco like clubcard would be a great additional benefit at no extra cost to the punter. The clubcard for example gives something back without taking anything from you too.
Wonder whether FC would think about this?
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| Quote ="Big Dave T"icon_lol.gif
In all seriousness its not a bad idea. A Tesco like clubcard would be a great additional benefit at no extra cost to the punter. The clubcard for example gives something back without taking anything from you too.
?'"
You see, they're clever these supermarkets. They get you to spend a fortune with them and feel like they're doing you the favour
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| Quote ="Big Dave T"Any scheme shouldnt be to the detriment of any existing pass holder imo.'"
It doesn't have to be. There is an argument to be had that there was a degree of compulsion about the Rovers scheme - and we had it.
But Hull's situation is different. If you lost your seat, there are plenty of others spare at the KC. But if this is the major concern, the scheme doesn't even have to be so closely linked to season tickets/reserved seats (though a members discount would be more or less inevitable). The club would want a decent level of uptake, to make the exercise worthwhile, but if they could come up with something that was attractive to a good proportion of your support, wouldn't the [ioption[/i be welcome?
You might not like the Rovers (pioneering, not market-leading ) version, either because you are partisan and don't like Rovers or you genuinely think it is cack, but I think it'd be daft to close your minds to something tailored to Hull and their fans.
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| Quote ="Mild Rover"Although my OP was trolling, Hull wouldn't have to run the scheme exactly like Rovers. In principle do you think membership/loyalty schemes are worth considering? I wouldn't want Rovers to dismiss an idea just because Hull had done it first - we'd still be playing RU ffs.
'"
It depends what it entailed I suppose, if it really was worth the money then yes.
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| Quote ="Mild Rover"It doesn't have to be. There is an argument to be had that there was a degree of compulsion about the Rovers scheme - and we had it.
But Hull's situation is different. If you lost your seat, there are plenty of others spare at the KC. But if this is the major concern, the scheme doesn't even have to be so closely linked to season tickets/reserved seats (though a members discount would be more or less inevitable). The club would want a decent level of uptake, to make the exercise worthwhile, but if they could come up with something that was attractive to a good proportion of your support, wouldn't the [ioption[/i be welcome?
You might not like the Rovers (pioneering, not market-leading
) version, either because you are partisan and don't like Rovers or you genuinely think it is cack, but I think it'd be daft to close your minds to something tailored to Hull and their fans.'"
I wouldn't be happy if Hull "forced" me to pay £60 into a new scheme so I "saved" £60 on my season pass increase next year
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| Quote ="Jake the Peg"I wouldn't be happy if Hull "forced" me to pay £60 into a new scheme so I "saved" £60 on my season pass increase next year'"
Even if Richard Agar endorsed it?
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| Quote ="Mild Rover"Even if Richard Agar endorsed it?'"
Well, if he offered to sign it for me it would obviously be priceless
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| Quote ="Mild Rover"Even if Richard Agar endorsed it?'"
Especially if Richard Agar endorsed it!
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| Quote ="Jake the Peg"I wouldn't be happy if Hull "forced" me to pay £60 into a new scheme so I "saved" £60 on my season pass increase next year'"
Indeed. And if i didnt pay it i'd lose my seat. This is the negative driver where the club take something from you if you join, rather than the supermarket approach of seemingly giving you something for nothing.
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| Quote ="Big Dave T"Linky wont open for me.
Can you list some of the benefits?'"
INCLUDES:
• A ticket to the only State of Origin match played in Queensland in 2010 *
• A reserved seat in the seating area of your choice (Gold, Maroon, Blue, White)
for all 12 Broncos home games in 2010.
• Access to discounted adult tickets for all Broncos home games **
• Yearly subscription to the offi cial club magazine, Bronco!
• Exclusive 2010 Broncos member cap
• Exclusive 2010 Broncos member tote bag
• Exclusive 2010 Broncos member mobile phone sock
• Exclusive 2010 Broncos member lanyard and card holder
• Exclusive 2010 Broncos member season draw magnet
• Exclusive 2010 Broncos member bumper sticker
• Exclusive 2010 Broncos member lapel pin
• Subscription to the Broncos member e-newsletter, Member Mail
• Preferential access to NRL fi nals tickets, including the NRL Grand Final
• 10% discount at the Broncos merchandise store, located at the Broncos Leagues Club
• Free bus/train transport to and from the game
• VIP entry to Suncorp Stadium through the Members Only turnstiles
• Access to the Members Only Lounge in the Western grandstand
• Membership to the Broncos Leagues Club (valid July 2010 – June 2011). Must be over 18.
• Invitation to the annual Broncos Member Day
• Entry into the season member draw to win the ‘Ultimate Year of Footy and Adrenaline’**
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| they also have a " below the border" membership (nsw).....benefits include:
INCLUDES:
• A ticket to three Broncos games played in Sydney in 2010*
• Broncos membership card
• Yearly subscription to the offi cial club magazine, Bronco!
• Broncos member scarf
• Broncos mobile phone sock
• Broncos seat cushion
• Broncos tote bag
• Broncos bumper sticker
• Broncos key ring
• Broncos magnet
• Broncos team poster
• Subscription to the Broncos member e-newsletter, Member Mail
(valid email address must be supplied)
• Preferential access to NRL fi nals tickets, including the NRL Grand Final
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| Quote ="Jake the Peg"You see, they're clever these supermarkets. They get you to spend a fortune with them and feel like they're doing you the favour
'"
The clubcard scheme is expensive to administer though. I'm pretty sceptical about what a club membership scheme offers to either party that you couldn't get through existing channels. For the club it might bring a short term cash injection and a customer database, but the club already has the latter. These schemes are very expensive to administer. Every time you make a postal communication, that's 8,000 letters or vouchers to print and envelopes to stuff and post. The ongoing costs of servicing the scheme are often undercalled in the scheme launch in my experience. To make any money on it, then, you need to be very confident of being able to get sales you wouldn't have got anyway.
From a fan's perspective, being a passholder is enough for me. The club communicates adequately through a raft of media (e-mail, Facebook, the website) plus we get hullfc.tv for free. I could maybe see the point of a scheme for non passholders, like the Rovers one where you get all 13 home games on DVD for £60, but can't believe the club makes any money on it. Not convinced a membership scheme is the best way of generating loyalty TBH.
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| I would like to see the club create a membership scheme for non passholders. Say £35 a season and with this card you get £5 off per game tickets(1 ticket per pass) so you would only need to go to 7 games to start making savings. The membership could then also qualify you for the things we get a passholders anyway including priorty tickets for cup games etc. I feel alot of non passholders would join up especially thoughs that dont know how many games a year they can make. over a full season 13x£5 would see the fan save £30 a season (if they attended every game) with the additional benefits extra
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| Quote ="Forever FC"I would like to see the club create a membership scheme for non passholders. Say £35 a season and with this card you get £5 off per game tickets(1 ticket per pass) so you would only need to go to 7 games to start making savings. The membership could then also qualify you for the things we get a passholders anyway including priorty tickets for cup games etc. I feel alot of non passholders would join up especially thoughs that dont know how many games a year they can make. over a full season 13x£5 would see the fan save £30 a season (if they attended every game) with the additional benefits extra'"
That is a great idea especially for those with work commitments etc.
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| Quote ="berro's best mate"they also have a " below the border" membership (nsw).....benefits include:
INCLUDES:
• A ticket to three Broncos games played in Sydney in 2010*
• Broncos membership card
• Yearly subscription to the offi cial club magazine, Bronco!
• Broncos member scarf
• Broncos mobile phone sock
• Broncos seat cushion
• Broncos tote bag
• Broncos bumper sticker
• Broncos key ring
• Broncos magnet
• Broncos team poster
• Subscription to the Broncos member e-newsletter, Member Mail
(valid email address must be supplied)
• Preferential access to NRL fi nals tickets, including the NRL Grand Final'"
to get the ticket for the State Of origin, you need the platinum Gold package which is almost AU$600.
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