Dave, not talking about getting held up in traffic. It's not getting collected at the arranged time and hotel that is my main concern!! And it's also nice to have a seat on the bus for a trip from Perpignan to Barcelona airport and not have to stand or sit in the stairwell!!

Yes, the coach does take time to get around to the different hotels and we allow 30 minutes to get around Perpignan.
Sometimes to help the coach driver we ask a couple of people to meet for the return at a hotel nearby/walking distance, so the coach doesnt have to turn and go around the long way.

Drivers never overload the coach, as its illegal and especially into Spain/ Barcelona where it is very strict and passing via the frontiere, as they can lose their licence and get a big fine even jail. UNLESS a couple or a person has hidden on and not paid for a free ride. When booking with us we never overload the coach
Except once

, when i was there and asked if the driver to Carcassonne would allow it just one time and luckely she did, as it was during the ash cloud weekend and were helping people out.

still sorry your not happy with our service, but didnt miss the flight as in the email to start.

I'd just pay on the gate.

Also been with CST 3 times and have been great all 3 times. Faultless.

Fair enough, but I start to get concerned when the coach doesn't even turn up at the hotel you ask us to meet it at.

I can tell you Dave that on a trip from Perpignan back to Barcelona airport the coach was definatley overloaded because I was last on board and I had to either stand in the aisle or sit on the stairs near the toilet.

As I said, many people I have spoken too think you do a great sevice. It's just that I will think twice in future due to past experience.

Phoned the club today and was told that tickets would be arriving late this week/early next week...