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| Quote ="Trojan Horse"Curious here, =#FF0000would a family ticket count as 2?? In the hunt for 2500 that is.
I will get mine this month. Time to back the club fully and then it's down to the players and staff to make us come back for more season tickets come 2013.'"
2 adults and 2 kids ...does that not count as 4, or is it adult tickets only that count ??
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| Quote ="TheLinkMan"tried to ring shop at 4 23 no answer to renew 3 tickets guess what no answer have they gone on holiday needs sorting this is twice ive tried'"
Do it on-line like I did...takes 10 minutes !!!!
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Club Owner | 7665 | No Team Selected |
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| Quote ="TheLinkMan"tried to ring shop at 4 23 no answer to renew 3 tickets guess what no answer have they gone on holiday needs sorting this is twice ive tried'"
The shop may have closed early to allow the staff to prepare for tonight's 'Celebrate Wakefield' dinner.
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International Star | 328 | No Team Selected |
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| need to pay with cash no everybody pays with cards thanks for that but thats what we have a shop for
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| Quote ="FIL"2 adults and 2 kids ...does that not count as 4, or is it adult tickets only that count ??'"
Didn't say anything in the letter I got about junior ST's not counting towards the 2500 target so I would assume they count. I would guess in the clubs projections they would have based them on an average ST price - maybe £70. So unless there are a disproportionate amount of junior ST's sold brought about by several Fagin like characters fetching large groups of street urchins in, the club shouldn't be any worse off than it had forecast.
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| could be right forgot about that did try ringing saturday no reply then
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| Quote ="TheLinkMan"could be right forgot about that did try ringing saturday no reply then'"
Here's a thought; have you got the right number?
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| 211611
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| Quote ="TheLinkMan"need to pay with cash no everybody pays with cards thanks for that but thats what we have a shop for'"
Go to shop Wed, if not trinity walk, you do not after ring shop to fined opening times go on official site, if your paying cash....
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| chears
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| I'd imagine Saturdays are probably the busiest day. I realise answering calls is important but if the staff are busy with customers in the shop it would look a little unprofessional for them to break away to answer the call. Keep trying linkman and be patient. If you're paying by cash you won't be able to buy on the phone anyway so why not just bob down to the shop at your convenience?
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| might get gascat to pay instead
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Player Coach | 15521 | No Team Selected |
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| Quote ="TheLinkMan"need to pay with cash no everybody pays with cards thanks for that but thats what we have a shop for'"
Then why are you ringing in the first place? Surely all you need do is go in?
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| thought you could pledge them any way my problem not yours
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| Quote ="TheLinkMan"might get gascat to pay instead'"
Ayup Linkman steady on mate
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| I have been in the shop when the phone has been left to ring and ring. I have even told the person behind the counter that I am ok to wait if they wanted to get the phone.
One option they should look at is that if it isn't answered within x rings it gets diverted to a different extension. Lost calls is lost business.
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International Star | 328 | No Team Selected |
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| thanks hs one person in shop is not enough cant be everwhere but they keep saying get your tickets iwas just ringing to pledge and pay saturday with cash igive up
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Player Coach | 27039 | No Team Selected |
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| Quote ="HerbertSplatt"I have been in the shop when the phone has been left to ring and ring. I have even told the person behind the counter that I am ok to wait if they wanted to get the phone.
One option they should look at is that if it isn't answered within x rings it gets diverted to a different extension. [uLost calls is lost business[/u.'"
In some cases thats what will happen, a lost call is a lost £ sign.
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| It's easy. Have an answer phone message kick in after x number of rings..
" Thank you for calling Wakefield Trinity Wildcats our superstore staff are currently serving customers taking advantage of our exciting new membership packages. Please leave your name and your number and we will call you back as soon as a staff member is free."
All the club has to do is make damn sure that the cuustomer is called back within a reasonable time scale ( eg. 1 hour)
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Player Coach | 27039 | No Team Selected |
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| Quote ="LyndsayGill"It's easy. Have an answer phone message kick in after x number of rings..
" Thank you for calling Wakefield Trinity Wildcats our superstore staff are currently serving customers taking advantage of our exciting new membership packages. Please leave your name and your number and we will call you back as soon as a staff member is free."
All the club has to do is make damn sure that the cuustomer is called back within a reasonable time scale ( eg. 1 hour)'"
Thats ROCKET SCIENCE for you.
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International Board Member | 6109 | No Team Selected |
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Jul 2002 | 22 years | |
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| Quote ="LyndsayGill"It's easy. Have an answer phone message kick in after x number of rings..
" Thank you for calling Wakefield Trinity Wildcats our superstore staff are currently serving customers taking advantage of our exciting new membership packages. Please leave your name and your number and we will call you back as soon as a staff member is free."
All the club has to do is make damn sure that the cuustomer is called back within a reasonable time scale ( eg. 1 hour)'"
As soon as any member of staff at Wakefield comes on here, that idea will be taken.
Trademark it quick, and reap the rewards when they do !
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Player Coach | 2226 | No Team Selected |
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| Quote ="Roonaldo6"As soon as any member of staff at Wakefield comes on here, that idea will be taken.
Trademark it quick, and reap the rewards when they do !'"
38 years + in a retail environment 25 at the sharp end they only need ask!
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Player Coach | 15521 | No Team Selected |
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| Quote ="Roonaldo6"As soon as any member of staff at Wakefield comes on here, that idea will be taken.
Trademark it quick, and reap the rewards when they do !'"
From my experience, IA will apppear and next thing you know, Leeds will be doing it!
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International Chairman | 4961 | No Team Selected |
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Jun 2002 | 23 years | |
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| Getting mine tomorrow!
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Player Coach | 13355 | No Team Selected |
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Mar 2007 | 18 years | |
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| its strange what happens when certain folk don't get to give away tickets how slow the uptake is
(i mean the famous 5 )
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