Has anybody had problems purchasing Trinity TV? I've just tried online and system has just frozen twice. Won't let me create an account, put my card details in and it just freezes. Tried ringing club, no one answering phones. Any help appreciated!!!

I've had two games freeze on me so I just took it back a few minutes and pressed play and then had no problem

on another note I think its absolute brilliant coverage from where they are positioned in the flats, must be hard to see who's who at the time of commentary.
Keep up the good work

Thanks Snowie, it's not the coverage it's during the purchase, now won't let me continue and try again. As nobody is answering the ohone will call into the club shop.

do know I think that happened to me when I applied to purchase, I did it again and it worked

When I 1st started purchases on line it did freeze when I didn't put the security code in for the credit card. I seem to remember its on the same line as the expiry date but is actually a separate greyed out box. I know to do it now and it's fine every time.

Thanks. Subscription gone through now. Watched first few minutes of Saints game, now lost the sound.

I've tried signing up twice now with two different cards and it just keeps saying incorrect zip code. I tried sending a help request through the website link but that wasn't working. Pretty shoddy.

I wonder how many have taken a subscription.
Just for balance, I've had no trouble at all either buying a subscription or watching the content, it has never frozen, lost sound, gone funky or anything, been sweet as a nut from day one.
The website as a whole can occasionally be a bit glitchy for me but tbh, I could say that about quite a few websites.
It does sound like there ought to be work done in the "support" department, not answering the phone needs a dose of looking at for definite, that's a frustrating blind alley that one.

Got the sound now. Very disappointed though when ringing ground getting no reply.

Yup I've had streaming issues but if you pause it for a minute or so it seems OK, also if you drop the definition to 540 (don't see a huge difference in quality tbh) it helps.

I place my laptop on the fish tank and plug in on hdmi not a bad experience on my 32"telly, if I open the patio doors and windows on the other side it would feel like your in the flats

having watched the Salford game you could hear it became difficult to comment on the game, well done on TC to keep it going must of been hard to do, like you say one to forget about.
on another note why not show slow mo on the teams that score against us it looks quite impressive all in all

Has anyone else had an email to say Trinity TV has a new provider. This is the link asking me to update my password but I'm always suspicions when I get random emails like this and haven't opened it https://trinity.mysportsonline.uk

Has anyone else had an email to say Trinity TV has a new provider. This is the link asking me to update my password but I'm always suspicions when I get random emails like this and haven't opened it https://trinity.mysportsonline.uk

Quote ="Yosemite Sam"Has anyone else had an email to say Trinity TV has a new provider. This is the link asking me to update my password but I'm always suspicions when I get random emails like this and haven't opened it https://trinity.mysportsonline.uk'" Yes, I got the same. There was also an email with my first name on though. That is usually a sign of an email being legit, when they use your real name in the body of the email, as opposed to "user" or "customer", who are just harvesting email addresses. It did say that I was enjoying my trial and that payments would continue after the trial, unless I cancel. I presume what they mean is next season, and they have used the word "trial" as they are a new supplier.

Quote ="Yosemite Sam"Has anyone else had an email to say Trinity TV has a new provider. This is the link asking me to update my password but I'm always suspicions when I get random emails like this and haven't opened it https://trinity.mysportsonline.uk'" Yes, I got the same. There was also an email with my first name on though. That is usually a sign of an email being legit, when they use your real name in the body of the email, as opposed to "user" or "customer", who are just harvesting email addresses. It did say that I was enjoying my trial and that payments would continue after the trial, unless I cancel. I presume what they mean is next season, and they have used the word "trial" as they are a new supplier.

Thanks Slugger - I'll try it when I get in now I know

It's legit. See club website for details. You get an email when your details have been transferred to the new site for confirmation.

Got my email, but won't let me log on with my password. Also said I was on a free trial and at the end of trial would be charged if not cancelled. Sent a reply to attached email saying I had subscribed to Trinitytv, email returned as unknown address.

The "free trial" might be until December, as it might be a form of wording because of the change of supplier. In reality, it's as per before, if that's the case.

The email is from a "do not reply" email.

Still unable to log in with email address and password

I've been able to do it.

https://wakefieldtrinity.com/trinity-tv-is-moving/ It's a bit unclear, but I think you may have to reset/set a new password for the new site or use your online shop login if you have one. I did it this way. I guess your old password still applies to the club website where trinity TV used to be?

https://wakefieldtrinity.com/trinity-tv-is-moving/ It's a bit unclear, but I think you may have to reset/set a new password for the new site or use your online shop login if you have one. I did it this way. I guess your old password still applies to the club website where trinity TV used to be?

As an existing Trinity TV member do you have to re-register a new membership?

No. The link sent me to a reset password page. Then to a log in page, but it asked for my email, not username, which is different, and perhaps where people are getting stuck. Once logged in with my email and new password, went straight to the page.

Thanks but the only email I have received is telling me my trial subscription to Trinity TV has begun, and nothing else.