Am I not right in saying you won't get it in your account?
Your getting an email with a physical ticket????

Edit
I mean for Fridays game

The Digital STs will be coming in future? Not sure what your looking into you account for? You should have activated it which in turn Triggers the sending of the email/physical tickets for the Hudds game

I have activated and can get into my account. It's just there's nothing in there ST wise (which I expected). I think most people are in the same boat aren't they?

I knew they were releasing one off tickets for Friday, but didn't realise I'd be getting an email with the ticket? I thought they'd just be loading it into the "my tickets" section and emailing me to say it was in there.

No, the acrivistion was to set up/trigger your account etc.
Everyone who has done that should get their Hudds ticket by email before EOP today/tomorrow
Anyone who didn't activate their account will get sent theirs by 1st class post

At some point down the line the digital STs will be added to your account/s but not yet

NK posted that he went into his account and it said next game Hudds bit there was no barcode etc. That isn't the ticket, it knows your a season ticket holder (can't exactly say as I'm not looking at my account but somewhere on the account it says your name and "Season Ticket holder"icon_wink.gif so shows tour next game
Presume as time moves in it will show you tur next game you have an active ticket for, hime games plus any you have bought for away etc.

If your not a ST holder I'll guess that if you bought a ticket for say Team X in April it will show you that? May be wrong on that and it's more.of an advertisement saying what the clubs next game is?

No, I’m different. I bought the flexi membership (gives you access to 4 games of your choice) and picked Huddersfield as my first game and got emailed what says is a ticket for it but that is blank and has no barcodes and when you try to download it to the Apple wallet it gives an error message. I am waiting for a season ticket for my daughter but get that it will be a one off ticket for Huddersfield.

It’ll be reet and will work itself out I guess.

Mistake/misunderstanding on my part then. I didn't realise it was an email with an attachment and just guessed they'd have it loaded up into the account.

Overall, like I said in my OP, the digital aspects of this will be good. Being able to manage tickets and forward them on when I'm not here is/will be a great feature. Getting them into my digital wallet, like I have my bank cards or loyalty cards is great as well. They just didn't need to go fully digital.

Thanks for clarifying everything tho. Appreciate it.

There was an error with the 1st emails
They've been resent I believe (mine go to my wife's email, she said 4 more have turned up and within it it mentions the issue)

Just got all 5 tickets (st holders) via email for the Huddersfield game. Looks like accounts that are activated are now getting their “temporary” tickets until the digital st can be sent.

Thanks mate. Not had anything yet but they’re probably doing them in some sort of order. I only ordered that flexi thing on Sunday.

Just as I was typing my reply, mine has come through too. My mates also got his as well.

All digital ST will be issued by the end of next week

Thing is, after Friday it doesn't really matter. The next home game is mid April. In some ways, if everyone gets a ticket for Friday, the pressure is off.

Received a ticket to download, not looked at my e-ticket account, I Had my pitchfork and flaming torch ready.

True but hopefully it suggests that the club are confident that this issue will be resolved quickly.

https://wiganwarriors.com/blog/2024/03/ ... statement/

https://wiganwarriors.com/blog/2024/03/ ... statement/

As a software developer/business systems analyst all i can say is..................








TEST TEST AND TEST AGAIN

Let's be honest, it was a bit of a farce on Friday. Luckily, it's mostly fixable stuff and there's at least a 3 week window until we could play at home again.

1.Not sure if a walk through at 7:30 was, given the uncertain nature of the ticketing system, the best idea. A lot of people rushed over after it, creating long queues. We didn't get in until 10 mins into the first half.

2. In the west stand, they didn't have the overflow beer taps working. It looks ages as everyone was then forced into the food queues.

3. Toilets - half the hand dryers in the toilets weren't working. A small thing I know, but adds to general 'this place isn't being maintained" vibe.

4. Official timer and stop clocks weren't working (or wasn't working when I kept checking).

5. Big screen was out of sync and stopped working.

6. One of the entrances to the East stand carpark didn't have a working card machine. They tell you is cashless, then it actually isn't.

Like I said, things that can be fixed, but also simple stuff that mounts up.

Got to say i am disappointed in the fee's being charged now by the new ticketing system, especially after it was stated in the FAQ's the club posted that there would be no extra fee's.

£1.50 per ticket is excessive, especially if you are buying more than 1 ticket and over the course of a season this will start to add up for people like me who frequent away games but also work full time so can't always make it to the ticket office between 9-5 on a weekday.

I could understand a charge for ticket delivery if it was covering the delivery costs, but even ordering online to collect accrues a £1.50 charge!

yes im in the same boat, its only £1.50 but that a pretty big increase on the back of years of free postage..still its going to be better for fans isn't that the spin they're trying to say?

Just bumping this. Back from holiday and can’t see any updated info on the club website regarding the new season ticket procedures.

I received the activation code email in February, so I’ve done all that but I haven’t yet received any further emails. Looking at my account, in the purchase history section, it’s showing my season ticket renewal/purchase on 13 March, so maybe they’re on with it?

Anyone know anything different or are you ‘season ticket renewal’ folk in the same boat as me?

Just checked my account and it's gone back to saying I'm a season ticket holder and my next game is Cas at home but that's it, still not sure how this works wether we'll be getting a digital ticket sent out automatically or what

It really is ridiculous its not been sorted by now, the next home game will soon enough come round and I rather suspect they won't be ready for it

ST came through on email this morning.

East and West stand physical ones posted out yesterday, South Stand going out today according to WW website

Just received my plastic season tickets in the post today with an apology letter from the club for all the troubles

Be interesting to see how you "lend" someone your ticket if you can't go. It wont let you have the same e ticket in two different Google wallets.