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| Quote ="Captain13"Hurray, finally got mine after [u44[/u mins on the phone
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On an 0871 number, you actually havent got free tickets.
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| Hogan when you got there did you go to the back of the queue or join your 2 mates half way?
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| Quote ="AncientAndLoyal"Just been down to the stadium for mine, i got there about 10 to 8, there was a handful of us there though i was told the people at the front turned up at 6am.
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Now there's dedication for you
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| Quote ="Ken Barlow"Hogan when you got there did you go to the back of the queue or join your 2 mates half way?'"
Half way, its who you know.
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| Just what the topic says really.
I need to email him about this ticket fiasco.
I just spent over an hour on the phone - at 35p a minute - to go on a waiting list because the allocation has gone already.
An hour ??? I was only number 7 in the queue when I started.
I don't object to the waiting list part, more the fact that if I dial the reception number from my mobile (landline, so it's free on my package), they refuse to transfer me to the ticket office, even though they can.
So basically, my "free" tickets for Barrow have cost me over £21 and I still don't know whether I will even get them.
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m.hogan@jjbstadium.co.uk
But if they transfer you, why not everyone else?
Your on a waiting list, so they have sold the 1000?
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m.hogan@jjbstadium.co.uk
But if they transfer you, why not everyone else?
Your on a waiting list, so they have sold the 1000?
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| thought so
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| Quote ="Ken Barlow"thought so'"
Do i sense a problem ?
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| just taking note
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| Bloody mathers
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| Quote ="{Hogan}"Half way, its who you know.'"
I didn't know you.
Can't believe how long the queue was! I was 45 mins early too.
Still, I've got my ticket
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| anyway its 1043 have they all gone yet?
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| Quote ="Pie Eyed" to go on a waiting list because the allocation has gone already.'"
Bleeding hell that was quick 1000 tickets in 1 1/2 hrs.
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| Quote ="Ken Barlow"just taking note'"
Ok
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| Quote ="Ken Barlow"anyway its 1043 have they all gone yet?'"
Yep, all sold. They are taking names for a waiting list incase they get any more.
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| Quote ="Ken Barlow"anyway its 1043 have they all gone yet?'"
they certainly have, it's on official site now.
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| Yes, they have sold the 1,000 already.
I am No. 42 on the waiting list (I am the answer to life, the universe and everything)
And as to "If they transfer you, why not everyone else" - That is my whole point.
They have the ability to transfer calls and should use it.
I object to being charged premium call rates to order tickets.
Most decent companies will provide you the alternate number (i.e. the landline that the 0871 is tied to) if you ask them.
The stadium won't.
Therefore, I have been charged £21, much of which goes into Whelco's pocket, to be told that I don't yet have anything at all to show for it.
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| don't you watch corry?
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| Quote ="Ken Barlow"don't you watch corry?'"
Tyrone?
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| he supports salford or man u i think
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| But at the end of the day, you knew it was premium rate number.. Surely it's all about weighing up the pros and cons?
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| Die hards queue up in the freezing wind and rain
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| Are tickets available from Barrow's ticket office
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| But the point is that the staff at my bank (First Direct) have the landline number to give out customers on mobiles, so that they are not charged extortionate amounts to phone them, and they give the number out quite freely if asked.
Same for my insurance company, and just about every other company that I deal with.
The stadium staff don't seem to know the alternate number, and won't transfer you when asked, which is wrong IMO.
£21.70 for "free" tickets (that I don't even know if I will get yet) is quite simply extortionate.
Anyway. Fair play to Mick Hogan.
I sent my email, and he called me back within 2 minutes (but I missed the call ) so I'll phone him back on my lunch-break and see what he says.
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