Dan,

The bloke has overseen a dramatic change in the club, from a happy bunch and an inclusive club to an awful lot of people being thoroughly pi55ed off - not just fans but employees. He is a walking disaster area and comes with previous, I was told that they wanted to have a party at the Oval when he left there. Please don't apologise for him he looks after himself. Gutterfax is not the only one whose number he has (unfortunately) and I am sure having been nasty to him again my phone will beep with another pathetic text. I must look up call barring for my phone. The sooner he is gone the better the club will be.

Dear PC, I am sorry If I have offended you, let's call a truce. I have been supporting this team for 34 years and I am going nowhere and I am nobodies crony. This is a forum for free speech and long may it continue. The main problem is that there has been no way to put points to Mssrs Mackay or Hughes for 18 months and hence the rancor on here.

Let's go Broncos 2014!

Hear hear !!

Ask yourself this question PC. Why has he only got a Skeleton Staff?

Sorry, but he has had the reigns at the club since Jan 14th 2011. In that time he has hired and fired his own hand picked staff, overseen £6,700,000 worth of losses, 18 wins from 81 SL games, the loss of 1,167 fans per home game, which is a figure that is 52% of last years average, changed the clubs name to cover up his incompetence and spent money doing so, had a Rugby Kit manufactured by a mate from Cricket, alienated the volunteers and many of the long term die hard fans (Paddock bleeds Broncos FFS) and has now given us lock stock and barrel (except for the investment part) to a bloke who wants to sell memberships to his health club rather than season tickets.........He didn't start the problems at the club, not by any stretch of the imagination, but I have to say,

....If Gus Mackay is the answer, then it was a ing stupid question!


COYB and here's to a cracking 2014 season where we surprise everyone and challenge for a top 8 berth!

oh dear.

Yeah...he's a bit of a slut like that

Just thought I'd post the response I received from the Hive earlier today. Haven't had a chance to post earlier as I was at a god awful football match.

"Thanks you for your Broncos e-mail observation. We have informed the RFL who put the mail together."

JESUS H MOTHERFUCKING CHRIST






Why are the RFL responsible for sending out the clubs emails? Seriously?

I'd hazard a guess at them stepping in during the handover period

Seriously


To send out an email using SOTIC, who we used for this email BTW, involves typing your messages and building it in HTML format in a WYSIWYG (what you see is what you get) builder. Then you press a button to see what the email will look like in both HTML and Text formats, before selecting your database/list and pressing send.
A 3 years old chimp can be shown how to do this in 5 minutes flat.

Also, I thought that the Hive were being paid by us to look after this side of the business. They use FL Interactive which is the tool designed and built for the football league. The RFL use Fluid CM......both these organisations will have an email delivery tool that is similar (if not identical) to SOTIC......surely getting it right isn't impossible is it?

Thanks meliferra.Great that you got a response!The key to improving a business is to hear what the punters want. What email did you use to inform of the Broncos mail mistake, may I ask?

Quote ="RLLDN"Thanks meliferra.Great that you got a response!The key to improving a business is to hear what the punters want. What email did you use to inform of the Broncos mail mistake, may I ask?'" Hearing that the error wasn't their fault is hardly at the cutting edge of CRM, but you make a valid point regarding the importance of communication with customers in a modern business. Given that we are still the London Broncos, I would hope that Gus.Mackay@londonbroncosrl.com would still function as an email address. Offices move daily, but NORMALLY, email addresses remain the same. As he was the only remaining member of staff left after the 2013 cull, I'd suggest an email to him would get a response of some sorts if the good staff at the Hive can't answer your enquiry.

Quote ="RLLDN"Thanks meliferra.Great that you got a response!The key to improving a business is to hear what the punters want. What email did you use to inform of the Broncos mail mistake, may I ask?'" Hearing that the error wasn't their fault is hardly at the cutting edge of CRM, but you make a valid point regarding the importance of communication with customers in a modern business. Given that we are still the London Broncos, I would hope that Gus.Mackay@londonbroncosrl.com would still function as an email address. Offices move daily, but NORMALLY, email addresses remain the same. As he was the only remaining member of staff left after the 2013 cull, I'd suggest an email to him would get a response of some sorts if the good staff at the Hive can't answer your enquiry.

For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.

For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.

Believe me I wish he didn't.

he has your home address too......I know because he published it on-line recently

Stand by for the petrol through the letter box trick then

Quote ="meliferra"For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.'" Many Thanks meliferra and gutterfax. Constructive correspondence is the key.

Quote ="meliferra"For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.'" Many Thanks meliferra and gutterfax. Constructive correspondence is the key.

I would have said bypassing Gus was the key myself.

Quote ="meliferra"For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.'" omg. I bet they love you!!

Quote ="meliferra"For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.'" omg. I bet they love you!!

Plumy I am with you. Basically there are 2 choices, turn up and support the lads that pull the shirt on or dont, its actually as simple as that.
We the supporters can pontificate as much as we want about everything. The simple fact is d h is the bankroller of the club and he has chosen to employ the current ceo
non of us on here are in a position to put the money in to change that. So all the number and stats quoting all the comments of where we are or should be playing, all the whines about the web site and tr are pointless and fans sniping at each other on here again pointless.
Lets get behind the boys on the park and hope we make it through the season and beyond

Possibly. I'd rather tell them if I discover a problem than ignore it and allow it to damage the club I support. An example was earlier in the season when Cambridge fans discovered a loophole in the online ticketing system that allowed them to purchase adult tickets but pay kids prices. I'm guessing Daniel was fairly releived that someone told him before the club took a big hit.
I'm currently working on a ban they have on distributing leaflets at the Hive and to get an agreement for some posters so the supporters trust can advertise the Back2Barnet campaign more effectively and increase membership.

Each to their own. Personally I am not prepared to be treated like an idiot and sleep walk over the edge of a cliff like a lemming. Enjoy the season.

Fair enough at least you are backing up your words/issues with action ie non attendance.

Well, I'm gonna feel free to critisize AND turn up to (shifts allowing) about half a dozen home games, and if I'm off an away game or two. I don't think it helps to not turn up, it'll just hurtle us towards oblivion.

I did'nt go to a single Quins RL game, and it didn't really achieve anything. The club went back to Broncos true, but more because Quins nicked a huge chunk of the "new" fans rather than old-heads like me not going.

When I'm there I will scream myself ho, in support of the guys and disagreeing with the ref (a must do, IMO), this does not mean I'll agree with whatever decisions TR makes, or I will suddenly wanna be mates with MacKay.

I'll always respect TR for past services, but suspect his tactical decisions and leadership.

I'll always be thankful to Hughes for propping up the club I've followed for 23years.

If it all goes belly up, I'll follow whatever emerges from the wreckage, if thats nothin'.............................................., I'll go watch the Skolars.

London RL! Hard work but great fun!

Nobody told the current CEO, so he's gone down a different route