Your "inside info" is very vague. You say some gold season ticket holders are unhappy. Firstly, why? Why are they offloading their season tickets? And secondly, who can blame them for being bothered? They are paying the most money. There are several hundred other season ticket holders - any evidence as to what they think or are we just going to say because the Gold Season ticket holders are unhappy then everybody must be? How many season ticket holders who are not gold season ticket holders hold this opinion that they won't be renewing, and why?

I don't think I am being naive at all, my experience of Rugby League supporters tells me that we should be aiming AWAY from football supporters, not trying to desperately accomodate for them.

I think unemployed discounts are bizzare tbh.

If 1 season ticket holder is unhappy, in my opnion, that is one too many! We don't have the fan base to be able to afford to lose anyone.....let alone a top dollar paying fan.

This brings up the Customer Services Management at Harlequins Rugby League.........oh, sorry, they don't have any CRM....

As for your experience of RL fans and the fact that we should be aiming away from football fans? I find that bizzare

I'll take cash from anyone who wants to watch the game and given we are having trouble attracting anyone to our games, to exclude a large group of sports fans would seem to be a bit odd!

Move the games to Sunday and there is 1 season ticket holder unhappy right here. Swings and roundabouts.



I would take cash from anyone too and don't care who follows us but making them our number 1 target is ridiculous.

BTW I think we are placing far too much emphasis on these Gold Season ticket holders. Its almost like they are the only ones that matter and the rest of the peasants and their views don't matter as the Gold Season ticket holders spend the most money. Load of rubbish. 23 Gold Season ticket holders equates to what, 60 "regular" season ticket holders? I'd sooner hear the views of the 60 tbh, especially as the 60 are the ones that are paying amounts that new supporters might be prepared to pay and enjoy a matchday experience identical to the walk up supporter.

We get poor crowds.
We get poor crowds on a Sunday.
We get poor crowds on a Saturday.
On some Sundays we have had better crowds than some Saturdays, but they've still been poor.
On some Saturdays we have had better crowds than some Sundays, but they've still been poor.

Debating this is like rearranging the deckchairs on the Titanic. It fails to address the real problem.

-Having said that (I'm prepared to turn up anyday, even Thursday evening) I feel Saturday's are clearly best for two reasons People stay longer on the day, spend more in the bar etc. - so more revenue opportunities.

Yep. Plus travel is far better.

But no doubt the Gold Season ticket holders will be unhappy for some reason so they club should change it for them as they are throwing their toys about threatening to cancel their tickets because they can't be @rsed anymore



(Apologies if you are one of the sane Gold Season ticket holders).

I never said it was only gold season ticket holders all I said was 23 of the complaints were from them. Maybe I was wrong to give the number of their complaints, for this I apologise. They were the minority of complaints and they are not throwing toys out of the pram they have as much right to be unhappy as you have to be happy with what is going on and your abuse does not help matters. No I will not divluge the source from where all the compalints came. This was given to me in confidence and handed to the club in the same way. All I am trying to do is let you know things are not all as easy and smooth as you would like to believe. The fundamental and basic things are going wrong and these must be addressed. Like I said I don't care what the club do, at the moment I will be there in my seat next year no matter which day they play but until things are better I will not spend as much of my heard earned cash.

as someone who pays when he has to and otherwise uses connections to get in for nothing, I feel slightly uneasy getting into a "class war" over the cost of the Gold ST as against peasants like Listy....but hey, why the hell not.
£300+ x 20 is £6,000 + residual income. Replacing it, with say students, would mean finding 60 punters, with less residual income. Makes perfect sense to me..................NOT!

Bottom line is that we do not have enough ST holders to be able to afford to lose 1. Yes, some prefer Sundays, others Saturdays, but the club need to bite the bullet now and make a decision. If we stick with Saturdays, then fine. If it was the winning day in the clubs vote, fine again and it should be stuck with.
What some people are annoyed at, to the extent where they may not renew is the perceived lask of interest from the club once they have our cash. Stewarding has been terrible this year. I, like you listy, don't get too bothered by the chaos, but others do, especially when they have paid top dollar for their seats.
The club seem to have taken the stance that we are only fans and what we say doesn't matter. Well, they are nearly right...in that we are THEIR only fans and therefore they should listen and respond. Not saying they have to do everything we say, but if......say 100+ ST holders were to drop out next year, well, tell me what club wouldn't worry about losing 10% of their ST income.

Agree with GF that's where I was trying to come from, the unease needs to be addressed now not next season, we can't afford to loose any fans never mind season ticket holders.

I sit in the L&L area.......for what it is worth, in my opinion:

Saturdays are the best match day, due to ease of travel, being able to enjoy the matchday, socialise in the bar, no work next day etc etc.

Sundays are hard work, travel is screwed 9 times out 10, restricts the above social aspects, work on Monday.

I dislike the East stand and think that home fans should move back to the LV(ex Lexus). Much better for game day atmosphere, better view and a better proposition for attracting new fans. Let the away fans sit in the West stand as before and close North/South ends. I don`t believe the `SKY` reasons given to us for having to move into the West stand.

Regarding the stands, if money is the issue don`t open the bar under the LV stand......those desperate for a half time drink can get one from the vendors that side of the ground. It cannot cost much to provide stewards as we are currently policing two sides of the ground anyway.

We need to do something to make it easier to bring and sit with guests and potential new fans. As has been suggested by others, why not make the LV seating unallocated and even out all the ST price bands......so if you want a particular position/seat you just need to get there early.

Make it as easy as you can for punters turning up on the day, so they just pay on the turnstile and go to their respective side of the ground.

Look again at the discounts being offered to youngsters and pensioners and make sure a season ticket is an attractive option. If we want to discount tickets to amateur clubs/players then fine.

Stop wasting time, effort and money on the stupid X Factor gimmicks........get the kids teams out on the pitch at half time.

Around half way through the season PB said that the club would continue to play around with seating to see what does/does not work......hopefully they have reached the conclusion that the whole ticket price and seating arrangements need a complete overhaul. Bits of what we do reflect the RU ticketing approach........but we do not have the luxury of a full stadium every game........they need to come up with some radical ideas that will help our fan base grow by simplifying arrangements, not creating obstacles.

Yep, I'm with UTS on this.

I understand that it costs a lot of money to open the LV stand but if we can move back there and economize by not having the bar open, so be it.

As for the usual Sats v Suns debate, travelling by public transport on Sundays is a mare, as there are so many line closures for maintenance.

LV Home fans as stated before
East stand away fans and any quins fans that want a seat in the Sun.
North stand community stand for local schools colleges and Universities.
If club really want to be adventurous anyone local can turn up with a Utility bill and sit in the North/south/east stands for a £5. Bet the club would really increase its sales throughout the stadium drinks/food/club shop.(sorry for nicking Your utility bill idea Gutters but great idea.)

I agree changing the day again is not the answer. However, I think the club can do more to capitalise on other big sporting events on that day. Get the big screens in, create a sports bar atmosphere even get a bookies set up.

Spot on Dave. No need to change anything at all because the current strategy has got them piling in



As I have always said nothing should be changed for the likes of me who are indeed half hearted supporters. I wasn't, I never missed a home game and went to a fair sprinkling of away ones too but at the end of the day its MY choice not to go

Having said that, surely even you have to accept that the current position is not acceptable and something has to be done. The club cannot continue to try gimmicks to get people along and still only muster 3000 people, SOMETHING has to change, maybe its the kick off time, maybe not but doing nothing is the only answer which is unacceptable

Where have I heard that sentiment before


Sorry, but next year, there needs to be a major campaign all season long, but especially over the first 6 home games of the season. Planning for this should have begun already....but somehow, I doubt it has.

Where have you got 60 students from? How about 60 Adult tickets which is the same? No idea why you chose to bring that one up

I'm a season ticket holder so here are my views.

I do not care which stand I sit in. This does not influence my decision to come and watch the team. I can sit in a seat and I can watch the game with a good view. There is no difference between the 2 stands with regards to this so the club can do whatever makes most economic sense. Fill one stand before filling up another.

This better atmosphere thing makes me laugh. Please explain why there will be a better atmosphere in the LV stand. You got your L+L thing sorted but created nothing. I suppose its the stands fault?

I also do not care which bars are open. I do not particularly care where the away supporters sit within reason.

My main concern at the moment is on the pitch as we can open whichever stand we like and play on any day of the week but without a decent team it will all be in vain. That needs sorting out first and I would rather finances are directed towards the team rather than spending money opening stands because people cry about the inferior views in the East Stand.

It does, but it has nothing to do with the day we play on, the stand people sit in or the levels of stewarding.

Just chose a ST at the other end of the cost spectrum. An adult ST is not the same as a Gold ST by the way and the entire point was why should we lose any fans when we can't afford to.

I am with you on the Stand thingy...I would sit in the rubble of the South Building site, but the club need to sort out where people sit. They have had 4 years to get it right.......and even that is beyond them.
As for on the pitch.......you know my stance on this. More fans = More revenue = better players.
If you get your the order wrong, you go bust!

I know, and I was pointing out that there should be no reason why the views of Gold Season ticket holders should be held in higher regard than regular Adult supporters. Its made out like they are major investors in the club or something. We have plenty of Adult supporters who pay plenty of money for season tickets too.



And conversely, better performance = more fans = more revenue. Worse performance = fewer fans = disaster.

Challenge Cup final and 2 play-off places haven't exactly helped us have they?
It is the chicken and egg scenario.......and I for one would like to see crowds grow and mid table finishes, rather than a top 5 finish and 3,500 fans.

Sneaking into the final play off place hardly proves better performance. Clutching at straws there me thinks

Inconsistency throughout the season and seasonal humiliations do not help matters.

I would love to see crowds grow and would be happy with midtable performances if they did, but I can't see crowds rising on the back of it. If we got into the position of turning decent clubs over on a regular basis it would be something to work with - come and watch us, we just turned over the current SL champions. Works a bit better than come and watch us, we turned over the current SL champions but more recently lost 6 out of 7 games including getting tonked by teams below us in the ladder.

er...we have beaten the SL champs on more than 1 occasion and it didn't boost our numbers. The fact is, we could win Superleague and the Challenge Cup in the same year and the London Media wouldn't pay attention. Only when we have a crowd bigger than that of a League 1 soccer team (10,000+) AND we are winning things will the London Media even bother to mention us properly.

to teams we should at least be competitive with.....nothing has changed in that respect in all the years I have watched them, glorious underdogs and perennial underachievers................the problem is that more is and should be expected, at the very least consitancy in some shape or form.

All of that means we cannot sustain the interest of people who want to see more than that which we are capable of.

I don't want us to get in the 8 I don't even want us to beat Salford because all that does is raise fresh false hopes about us.