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| Nothing wrong with the increase on match day tickets ,always thought they were too cheap but hope the club have a rethink on the ST issue ,I am not a concession either so doesn't affect me .
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| Quote ="Alan"I also tend to think that, if someone wants to pay us money, by whatever means, we should be snatching their hands off.[u However, administering payments by D/D or S/O have proved a nightmare in the past, (been there, done that etc.) so maybe that's what is holding back the club? (and I'm not just referring to folk cancelling their payments - the banks had a habit of messing them up, and have you tried pursuing a bank over anything?)
[/u
I too agree that concession prices have been relatively cheap, (in relation to 'adult' prices) and fully support the increase in 'concession' tickets. It's the change in definition of 'concession' that's annoying me. The principle for me, is that you can't justify a large increase on false premises - i.e. 'Pensioners' are not all over 65, and the other Championship clubs do not use 65 as the base line.
Maybe the 'average' 62 year-old may have more disposable income etc, but the very word 'average' suggests that some have more, and some have less.'"
Widnes do these kind of payments now dont they?.
If thats the case then perhaps someone at the club could give them a ring and see how they deal with these problems
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| Widnes also have umpteen more full time members of staff than Leigh to be able to administer it effectively. Not to mention substantial more TV money than Leigh receive to pay for them.
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| Quote ="Harold Rigby Jnr"Widnes also have umpteen more full time members of staff than Leigh to be able to administer it effectively. Not to mention substantial more TV money than Leigh receive to pay for them.'"
Harold that tash is getting bigger .
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| Quote ="Harold Rigby Jnr"Widnes also have umpteen more full time members of staff than Leigh to be able to administer it effectively. Not to mention substantial more TV money than Leigh receive to pay for them.'"
How many staff does it take to make a phone call
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| Quote ="j.c"How many staff does it take to make a phone call'"
I think the problem is not so much setting it up (thats the easy part), it's more the aspect of the then management of it all.
Alan has alluded to some of the issues that will be encountered as well as defaults and perhaps you would then need to employ a full time member of staff to deal with it all.
The question is will such a scheme bring in more than the wages of employing someone to run manage it? c£20k PA bottom line at a guess.
There you go. I have just saved the club the cost of a phone call
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| If the swipe card system worked properly, staged payments shouldn't be an issue as the ST could be stopped at the gate if payment hadn't been received.
We have the technology its just not working, would it not be a good idea to fix it Mr LSV?
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| Quote ="j.c"How many staff does it take to make a phone call'"
Believe me, it was taking longer than making a phone call. Even if it was established that the customer (supporter) wasn't at fault, the major obstacle was communicating with the banks, who flatly refused to believe they had done anything wrong. I'd say in over 50% of the problem cases, it was a bank error causing it.
However, it is obviously standard business practice to accept payments by d/d and s/o. Personally, I don't believe we have the spare capacity in our one part-time person finance department to administer this one and I assume that's why the club won't go for it.
There's the conundrum though. I suppose we should really be willing to 'relieve fans of their cash' in whatever ways we can!
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| Quote ="glow"If the swipe card system worked properly, staged payments shouldn't be an issue as =#FF0000the ST could be stopped at the gate if payment hadn't been received. We have the technology its just not working, would it not be a good idea to fix it Mr LSV?
'"
But when it isn't the customer that's at fault (see my previous post) we can't stop them getting in, surely?
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| Quote ="Alan"But when it isn't the customer that's at fault (see my previous post) we can't stop them getting in, surely?'"
I must be very lucky I've never had any issues with my bank, since the day I started with them, I've changed jobs a few times, I've certainly changed gas/leccy suppliers, credit cards, insurers, mortgage suppliers, etc. the only thing that's been consistent in all these years is them, it is still called the Burnley these days, isn't it?
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| Two books of tickets issued, first one for first 6 second for last 7, by the time the second book is issued the cash is in the bank.
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| Quote ="glow"I must be very lucky I've never had any issues with my bank, since the day I started with them, I've changed jobs a few times, I've certainly changed gas/leccy suppliers, credit cards, insurers, mortgage suppliers, etc. the only thing that's been consistent in all these years is them,=#FF0000 it is still called the Burnley these days, isn't it?
'"
I remember them - we got our first mortgage with them! Wonder where they went?
The problems we encountered were with the so-called 'Big Banks'
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| There will always be people wanting to take advantage by buying concession tickets when not entitled and junior tickets when not entitled ,and there will always be turnstile operators not checking tickets properly and allowing every one in regardless, we suffered at the old ground by several well known people (and we all know who they were) getting into the ground free, We must be more vigilant than we are now or we will not survive.
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| Re the concessionary price, I'm in the 60-64 age bracket and prefer to pay each game.
The removal of the concessionary price will not cause any financial hardship for me but there have been times when, if Leigh are likely to be involved in a one sided game (either way) I have only gone because it was only £8/7 (North Stand).
If I have to pay full price then there is a possibility that I will not attend those games.
A smaller increase may tempt me however.
Therefore, the effect of this would mean that the club could probably receive the same amount of money from me as say last season but my attendance would be reduced. There may be other people who would act the same and this of course, would affect the franchise application.
My first game was in 1969 and I've attended on and off since (partly due to living away for some time), mainly going through the whole of the 90's home and away. Stopped altogether in 2002 and restarted last year.
So basically, it is the one sided games that will cause me to have second thoughts about attending if the concession was removed until 65 (although I am aware that these games can occasionally turn out to be anything but).
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| Quote ="glow"If the swipe card system worked properly, staged payments shouldn't be an issue as the ST could be stopped at the gate if payment hadn't been received.
We have the technology its just not working, would it not be a good idea to fix it Mr LSV?
'"
Something I raised on here some time ago when both issues were mentioned (payment schemes and swipe season tickets). Understandably the club may be unwilling to pay the wages required for someone to properly manage a payment scheme but you would think that the LSV would be keen to keep the scanners etc in proper working order or we might as well go back to voucher books etc.
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| I truthfully don’t know what’s involved in setting up a payment scheme, nor how much the administration cost to run it are, but I find it very strange that my local car dealership, furniture, TV store, etc will be happy for me to buy their goods in this manner, I can even buy my LISA membership this way if I wished but I can’t buy a season ticket?
Is now a good time to say I usually pay cash.
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| It smells of bull$heeite doesn't it, setting up LISA Bank payments was a piece of p years ago, surely payment into a seperate bank account with a simple spreadsheet isn't beyond us.
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| If someone 'defaults' on their LISA/SuperLeigh standing order, are they chased up? Genuine question, by the way.
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| Quote ="Alan"Survey finishes at the end of September. Questionnaires are still available to be completed at the Market outlet.'"
So the board have decided before the surveys are back that we will play all our games on different days again next season. Why bother with the survey if they are going to ignore it? Absolutely crazy and no wonder the gates are down. We NEED consistency. Anyone with a GCSE (D) in Business Studies could tell them that.
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| Quote ="Honest Joe"So the board have decided before the surveys are back that we will play all our games on different days again next season. Why bother with the survey if they are going to ignore it? Absolutely crazy and no wonder the gates are down. We NEED consistency. Anyone with a GCSE (D) in Business Studies could tell them that.'"
Correct
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| Quote ="Honest Joe"So the board have decided before the surveys are back that we will play all our games on different days again next season. Why bother with the survey if they are going to ignore it? Absolutely crazy and no wonder the gates are down. We NEED consistency. Anyone with a GCSE (D) in Business Studies could tell them that.'"
You've come up with that one, quoting me! I haven't said they are playing on different days, have I?
I'm just presenting you with facts about the questionnaires, that are still 'live'. I would think that, if there was a huge majority in favour of Sunday, or Friday, the Board would have to consider playing on Sunday. (or Friday)
In any case, the questionnaires are, I suspect, going to come up waith a split on three days - Sunday, Friday and Saturday. (just i.m.o.) I suspect nobody will opt for Thursday, except Premier that is. Also we'll have to play on Fridays and Mondays on Bank Holiday weekends, so there's a good spread, before the fixtures are even out!
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| We are also letting the. Coach and players decide to play some Friday games too next season don't forget.
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| Quote ="Alan"You've come up with that one, quoting me! I haven't said they are playing on different days, have I?
'"
The board have said they are playing some games on Friday again next season, the implication being we will play some games on Sunday. We have to play some games on Thursday, hence my statement we are playing on different days again. Obviously we have always played good friday and easter monday and everyone expects that. The fact that the deadline for the questionaires hasn't been reached means there can't have been a proper analysis done of people' views. Yes, I'm sure some will want to play Sundays and some Fridays and some Saturdays. But I bet there's no one wants to play on differentd ays and times every week, like we seem to have done this last season, and look like planning to do next.
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| However it has not yet been finalised as the fixtures aren't out as yet. The club have just indicated they wont be playing all games on a Sunday.
So I suppose we will have to wait and see when the draft fixtures are given to the club and then they will have to look at many things, like the dates the pitch is being re done again in July-ish, Swinton are also there all next season, their new ground won't be ready. THursdays we have no choice in the matter if we are picked for the TV game.
Just hope they dont send us to Workington on Easter Monday
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| Sure it was mentioned that it was 3 fridays.
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