Here's the full story, or at least the edited highlights.

Back in November the club were ready to submit their regular order to kalamazoo for the season ticket books. This just happened to be mentioned in passing at a weekly meeting with LSV.

LSV told LC that there was no need to order these, as the ticket system they were going to use would do all the season tickets etc.

As has been well documented, the ticket system installation did not go smoothly or according to plan.

LSV then made the decision to go down the swipe card route with season tickets, and from then on in, we were plagued with problems. Firstly the seating plan fiasco which went on forever, and I'm not 100% certain has been fully reconciled.

This lead to the decision of unreserved seating which the vast majority of fans who wanted seating requested.

Then it transpired that the "ticket package" aspect of the software had not been included in the package purchased by LSV. The club picked up the tab for this (around £1,000), which also cost us a good couple of weeks.

Then we learned that because the decision to go down the swipe card route had been taken, the existing ticket printers could not be adapted to print on cards, and thus a dedicated set of ticket prnters would be needed, at a cost of circa £7,000.

Club hadn't budgeted for this, and LSV wouldn't pay either, so the cards have to be printed off site, by the ticket system providers. They assured us that we would be up and running by Whitehaven game. They then told us late on Friday afternoon that this wouldn't be possible, and that leads us to yesterday and today, whereby we have put together the mailshot.

All information that has been passed to supporters about season tickets, has been done so in good faith (ie. second week in January, due in in a fortnight etc.)

Now for those amongst us who feel the need to aportion blame, not that it's at all helpful or constructive, from my perspective, here are the main errors.

Error 1 - Club - November 2008, the club listened to LSV, and did not submit the order to kalamazoo.

Error 2 - LSV - Having told the club that the ticket system would do everything, they did not include the "ticket package" software aspect in their purchase.

Error 3 - LSV - Decision was made to go down swipe card route without thought to the costings of hardware etc.

Error 4 - Ticket service provider - Twice gave us a date that we would be up and running, and failed to meet it.

Ah well lets hope everyone recieves theirs.





I foresee a big line outside the ticket office Sunday, time for a dodgy curry Sat night Andy

Well done to the club on acting so swiftly on this issue - I know from experience that the swipe card companies tend to treat the smaller clubs like crap and only give you the time of day if you've got 20,000+ season ticket holders.

Well done for acting swiftly? You are having a laugh,they could not have dragged their feet more if they had tried.This is the first explanation of the ongoing ticket fiasco we have had,if the club was a little more forthcoming with information it might get a better reaction from people.Once again I find myself shaking my head in utter amazement at the amateur inefficiencies of the club but also I feel its par for the course at LRLFC.

Well, I'm happy. I don't have to re-arrange work to go to the ticket office in the day PLUS I get a Moscow ticket for free too - I assumed I'd have to pay for the cup game.

Yes there is a longer term problem (no swipe cards at the moment), but at least the club acknowledge this and seem to be working towards making it right

We certainly aren't the biggest club that get treated like crap from such companies - they chase the big contracts but aren't too keen on looking after the little guys.

That’s a rubbish first post don’t you know you’re supposed to come on and slag the club off.






Welcome to the Leythers Board.

I think the pro's Mr C was refering to are LSV not the club.

Although the LSV can take a share of the blame, they certainly haven't been treated well by the companies appointed to carry the work out, though I do appreciate we have a "no positivity" rule on here with regards to said LSV

I have an explanation, I have recieved my tickets, I did not have to go to the Sports Village to get them, my lad has his voucher book so cant want for more.

I am certainly not easily pleased but I am currently a happy chappy



Crap happens in business and [iusually[/i most of it we cannot control.

Lets get on with it and let those trying to do get on aswel.

Seems it was just a waste of your time Andrew typing all that information for you have just been called a liar, but Im sure that particular keybord warrior will make himself known to you and call you a liar face to face.

To be fair Fred I think there has been only the Watcher who has had a snipe and the majority (myself included) appreciated the explanation from Andrew.

As usual the very small minority cannot be pleased.

I wish everytime I had a problem at work and I gave an explantion in detail to the workforce that everyone would accept, appreciate and understand it. Unfortunately this is never the case and we just have to get on with it knowing that we are comfortable in what we are trying to do to achieve the shared goal.

Believe it or not I’ve had experience of introducing a new facility (albeit a totally different environment), and to be honest these type of issues, as you say unfortunately happen, someone somewhere will have a full snagging list, as well as these type of issues they’ll be cracks in walls, no leccy for Fred, barriers/handrail in the West stand, possibly tiles need replacing, doors not closing, etc etc, but they’ll all get resolved in time.

I’d rather be at LSV with these concerns than at HP.

dis vatcher him moons mor dan mine jas (sorr her flik) KELLYS EYE, If dat teem had poynt for mooners viv peepl lik heem dey vud bee tops of de leeg vay vay tops of do leeg JA!

Well Ive recieved mine and it means I dont have to go to collect the tickets, which IMHO is good thinking from LRFC, because they ll have enough people down there on Sunday who arent season ticket holders. Thank You Leigh Centurions.

I've worked in IT for the last 12 year and have implement several systems so i can totally understand whats happening also there is nothing worse than telling a client who expects stuff to be done on time that there is a delay....... it never ever goes down well no matter how good the explanation is

The Watcher has certainly not called Andrew a liar & he resents the accusation & would like an apology if FredParky`s comments were aimed at him.The Watcher is laying blame of the season ticket fiasco firmly at the feet of LSV, LRLFC & the ticket firm involved and most definitely not on a young ticket office employee.As mentioned before the information with regards to the problems of season tickets, should have been shared with prospective purchasers long before now & if indeed it had been the actual club would have received a lot more sympathy.

I'll just echo what a few others have said.

Well done Centurions! A proactive solution for a problem that looks out of their control.

Not sure why non season ticket holders take the time to moan about this.

I am a season ticket holder, I am the paying customer of the Centurions, and I am happy with the way that this has been handled, as are my four season ticket holding pals who I go to the games with.

the watcher can get stuffed the watcher indicates that what andrew wrote isn't true therby calling him a liar, If the watcher would like to come and make himself known to me in person and apologise for making my son out to be a liar or even better still apologise to him in person then I will consider it until then get stuffed.

I again state that I have NEVER inferred that Aparky has told lies or wrote untruths,in fact we both agree that mistakes have been made all round.I ask again for an apology from Fparky,but won`t hold my breath.

Well readng Andrews explanation seemed to clear a few points up, and yet this watcher still has a go at the club when it would seem the only thing they did wrong is trusting a so called pro- in fact two so called pro outfits and were justified in finally taking the bull by the horns and sorting it.
Isnt this watcher the same guy who moaned about not being able to pick his own seat when the majority of people didnt want that and the same person who complained about having to pay to enter a private members bar? Theres one thing I'm glad we dont have reserved seats imagine sitting next to that moaning sod every game i'd strangle him I'd rather sit next to that drum.
Why do some people get so much enjoyment about moaning at every little thing


I think he's a pie eater in disguise

NOW I DEMAND AN APOLGY,A PIE EATER INDEED.My moan against the club is that I have had no information from them about the problems they were having,I ask them not to treat us like mushrooms but to please keep us informed.

please feel free to hold your breath as long as you want .

Is thisw a fans forum or a bear pit. Get a grip of yourselves. Have a group hug or gin and tonic or something. If I were to put this in a script for a TV show, do you know where it would be located. A school play ground.
"Sir he's called me a liar". "No I didn't sir it was him".