Standard entry is £20? That's odd! For the first game, against Wigan, I was quoted £20 for the South Stand and £23 for the West Stand and I chose the West Stand. Since then, I have always gone in the South Stand and have always been charged £22. I don't think there is a way into the ground for £20, except for discounts.

As for the ticketing problem of redflagrising, I think you need to be very wary of this type of 'offer'. The West Stand will probably have a lot of season ticket holders who won't be happy if their seat is given away to a friend of the person in the next seat. This has caused problems with away fans trying to sit wherever they want in the East Stand before now. However, your point about the receptionist who couldn't be bothered to a) answer the phone and b) establish eye contact with you is serious. The first is what they are paid for and damn well should do! The second is mere politeness, costs nothing and should be expected from someone representing an organisation, whether that be the club (in which case, absolutely unforgiveable) or the stadium management company (in which case the club have a problem which needs addressing). As you point out, a professional organisation would take a hit on the price of a ticket or two in the hope of building future goodwill. Ours is not a professional organisation yet (the microphone farce tonight made me cringe!) but I hope it will be soon.

As an away fan my thoughts on a first matchday at the new stadium

Got to the stadium 3.40 To watch the U20s

Went to pick up tickets from the office , no one there so had to wait till someone showed up , no help or directions offered to where to enter the stadium or the layout of the stadium .

Got a pint ( flat as a fart and half an inch short) in the 'fans' bar and set off to walk round to the east stand where tickets were for (as an aside to the bar issue how if a pint is 3.30 can they justify charging 1.80 for a half ?????? )

Found, no turn styles open , collared a random steward who itold me I couldn't get in and was unaware that their was a curtain raiser game on , by now it was 5 mins to kick off time.

Got back round to the west stand t find a single entrance open and a long queue of folks trying to get in ...pretty shambolic organization all round

On the plus side talked to a few sound Reds Fans and on the stadium front I have to say that both the young lass on the main car park gate and her hoppo on the north car park were extremely welcoming and helpful

But if you read RFR's post you'll see that she even asked for a ticket transfer to the west stand to which they said it can't be done? As I can't understand as the west stand had around 4000+ empty seats? She was later phoned by a member of staff at our club and told she could transfer to the west stand i dont know how they got the stadium management to change their minds as it was virtually impossible beforehand. But by then she was put off going and her and her Boyfriend didn't bother Attending after all. If this happens regularly with other fans you can see why nobody wants to go to the stadium to watch games, complete incompetence if you ask me.

My wife got a two for one offer on the ladies day promotion.
It said on these that they were for East Stand.
Got in East Stand and walked round to West Stand.
I know this will change in future as they will eventually stop people waliking round and sitting wherever they want if we ever get bigger crowds


It is the stadium management team and G4S who cause the problems and not SCRLFC.
As soon as the good Doctor gets ownership of the stadium then I hope this will change.

BTW
If G4S do try to stop you just ignore them, they are a waste of time jobsworths who are stealing a wage any way

Now I understand. Thanks for that.

I will continue to buy at the stadium, though, as I live 80 miles away and can't guarantee getting to the ground. (I missed the London game because I was stuck in the same traffic jam as Jodie. I turned back at Brighouse and went home.)

I manged to get free tickets for the hull FC game. Turned out they were for the south stand rather than the west stand where my kids ticket are, so just walked round. No one tried to stop me just as they haven't other times I've changed stands - even from west to east. As with most things if you allow these things to be a problem they are, ignore them and they aren't