I can't get an answer on the phone either.

As much as this issue may be Ticketmaster's fault, this is basic customer service that the RFL / RLWC is failing in here.

I was originally told that my tickets had been printed and would be sent out end of September. They never arrived so I queried it and was then told they were printed and sent out in August and that I would have to collect on the day. I refused to accept this and insisted on having ticket re-sent to me. The RFL representative said it wasn't possible as the tickets would be printed by the stadium, however he went to a meeting at the stadium and got them to print the tickets and post them. I also got a 50% discount for all the hassle. I was misinformed on a number of occassions but I do suspect that this is down to ticketmaster not the RFL. However now the RFL should issue regular updates.

Whoever is responsible, my contract as a consumer is with the RFL. It is not unreasonable to expect them to do something as basic as reply to an email or answer a phone.

I'm currently on hold to the Red Hall ticket number (rather than the useless RLWC number). Been on hold for 17 mins thus far.

I hope the solution isn't collect at the stadium. I cannot make the game now, so would be unable to collect and I haven't got the tickets in hand to send back for a refund or give to a relative

If its collect at the stadium I best get there about 6am because by the sounds of it there's going to be thousands queueing.

Has anybody actually recieved tickets for this yet?

I did about a week after ordering them..

I got through after about 25mins on hold and was told that they'd be reprinted and posted.

Me too, ordered ours and they were here within a week so it seems to be a problem with tickets ordered a while back rather than recently. Hope everyone gets sorted in time !!

Finally got my England v Ireland tickets today. Spending most of Monday trying to get through to them on the phone was worthwhile afterall.
Hope everyone else is getting sorted out now.

I am very happy to report that our Eng v Irl tickets have arrived

And ours came today

mine still haven't arrived....................

I emailed them on Tuesday, and got a response yesterday saying that they had been re-printed there and then and would be sent out first class. I'm fully expecting an envelope when i get home from work tonight. We shall see.....

I called on Tues and the duplicates / re-prints turned up on Weds morning.

Happy now

I haven't managed to get through to the rlwc line in 2 days so finally called the hudds stadium ticket office just now. They have traced our tickets, established that they haven't been printed and reprinted them to post out tonight. Wish I'd done that in the first place.

I've had a response on Email saying they've been reprinted and sent today.

It doesn't seem like you won't get them unless you contact them though.

Still not got mine

Same here

Suggest you try the stadium tomorrow. 01484 484123, they were really helpful and answered quickly

Cheers mate, taken that number

I rang 4 weeks ago when all my other tickets turned up together and was told that the tickets were being printed separately by Ticketmaster and would arrive in the next couple of weeks, which sounded strange but I accepted this as there was still plenty of time to the game.

As they had still not arrived I rang the RFL again on Tuesday and was told that the problem is down to an issue with Ticketmaster and a batch of tickets they printed on 28th August. An investigation has revealed that due to an "IT glitch" some tickets were not printed, but they didn't seem to know which ones.

Purely because I rang, my tickets will be re-ordered and printed this week and (allegedly) will arrive by Monday at the very latest.

They clearly do not know who has been affected so I advise people to ring, however long it takes to get through.

As well as my tickets (assuming they arrive) I will be taking my original email receipt to the game - just in case there is a problem on the day with duplicate tickets etc.

Still looking to get hold of 3 tickets if anyone can no longer make the game?

best of luck with that..........

I bought 10 spares about 10 weeks ago and were snapped up once it was stated there was likely to be a sell out. They were bought by 10 lads who play Rugby union in coventry and have never been to a league game. They couldn't understand why tickets were available at such a cheap price for an International, let alone a world cup game.

Not holding out too much hope.