This sounds disastrous - tickets for the wrong game now! I hope the RFL have a contract that allows them to seek big recompense if it is the agent who has allegedly messed up. Surely though TicketMaster have huge experience?

In previous experience the contracts dont state as such, however as an on-going client you'd be requesting with-holding of fee's. Ticketmaster have big experience, however I have had issues with them here and in Aus as a client (and previously took business to Australia's other major ticket player, who as a company and customer facing are a far better option).

This is barmy how long does it take to get it right I have had tickets for Wembley challenge cup for the last 25 yrs and always get them, even if I ordered them2 weeks before,

some people have ordered a year before utter rubbish

Since my original post, I have come home today to discover my correct tickets have arrived.

I also had a phone call from a polite gentleman this afternoon at the RFL stating he was aware of the issue (I had left my details with someone on Thursday on 0844 847 2013 option 1 asking for someone to call me back as no-on ever answers on option 2). To be fair he was very apologetic and said they had become aware of the issue over the weekend and they were doing what they could to resolve the issue. He asked me to return the tickets I had received in error - the address is actually at Media City, Salford.

Good luck everyone - here's to watching a great World Cup in the seats we have paid for!

My dad's just received 2 tickets with someone else's name but for the seats he ordered, wtf.